Freelance iOS Dev

Case study: Managed by Q

Managed by Q was an office management platform company based in New York City, with offices in Chicago, San Francisco, Los Angeles and Boston. The company was founded in 2014 as a management platform including vendors for cleaning and maintenance services. Later, the company launched their marketplace which expanded their services to include IT support, inventory management, administrative staffing, and security. The company had raised more than $128 million in venture capital from investors and reportedly had 500 employees at the time of its original sale to WeWork in April 2019, which valued Managed By Q at $220 million.

I was initially contacted by one of the founders to do some quick prototyping of an iPad app for a new business idea. Those prototypes helped secure funding for business development and expansion. After the funding, work increased and I became part of the team as the sole iOS developer. As the company grew, there was the need to have the team in-house, so working remotely was no longer an option. Therefore, after two years, my involvement with the company ended.

Offices hiring the service would get a wall-mounted iPad as a dashboard. The app worked as a virtual administrative assistant. If people in the office ran out of staples or printer paper, or need to have some maintainance done, they could order cleaning crews and handymen for hourly rates directly through the app. Thus, office workers would request supplies or chores to MBQ Operators', who would later on go to the office in question, check in the app, and perform the tasks described in it. The application kept track of every request and used a timer to evaluate the operators performance. It also supported video chat to let people communicate their needs.

I am particularly proud of the work done on this project, not only on a technical level, but on a human level as well. Seeing your work being relevant and turning profits is very rewarding.